AI Concierge for Med Spas & Aesthetic Clinics
Your clinic's AI concierge. She explains treatments, answers questions, and books consultations — on WhatsApp, around the clock.
Simple by Design
A prospective patient finds your clinic and sends a WhatsApp message — no app to download, no website form to fill. The channel they already use every day.
Within seconds, Lumina answers questions about your treatments, explains procedures, shares pricing in AED, and guides the patient toward booking a consultation.
You receive a clean summary of the consultation request. The patient gets a confirmation. No missed messages, no overnight drop-offs, no friction.
What Lumina Does
Lumina never sleeps. She answers treatment inquiries at 11pm with the same precision as midday — every day, including weekends and public holidays.
No patient portal, no app to install. Lumina meets patients on WhatsApp — the channel already on every phone in Dubai — and handles the entire conversation there.
Lumina speaks English and Arabic fluently. She detects the patient's language and responds in kind — no configuration needed.
Patients often arrive with questions before they commit. Lumina explains what Botox, PRP, laser facials, and body contouring involve — building confidence before the consultation.
Patients can ask about any treatment at any time. Lumina knows your full menu, AED pricing, and package deals — and presents them clearly when asked.
Lumina sends automated WhatsApp reminders before every booked consultation — reducing no-shows and keeping your schedule full.
See for Yourself
Enter your clinic website. Lumina learns your treatments, pricing, and availability in seconds.
No signup required. Your demo is ready in seconds.
Pricing
Cancel anytime. No setup fees. Goes live in 48 hours.
Lumina Essentials
The smart concierge, live on your WhatsApp
Lumina Pro
Full concierge with bookings & intelligence
Questions
We connect Lumina to your existing business WhatsApp number — or help you set up a dedicated one. The setup takes less than 30 minutes and requires no technical knowledge on your part. We handle everything.
Yes. Arabic is included in the Pro plan. Lumina automatically detects the patient's language and responds accordingly — switching between English and Arabic mid-conversation if needed.
Lumina is trained to answer questions about your services, pricing, and availability — not to diagnose or prescribe. When a patient asks a medical question, she gracefully redirects them to a consultation with your licensed practitioners. This boundary is built in and cannot be bypassed.
None whatsoever. Our onboarding team collects your treatment menu, pricing, and clinic details, then builds and connects Lumina for you. After that, you manage it through a simple dashboard or let her run on autopilot.
Yes. Use the "Try It" section above to enter your clinic website — Lumina will learn your services in seconds and you can have a live conversation. Or book a demo and we'll configure a full preview tailored to your clinic. No obligation, no credit card required.
Get Started
Tell us about your clinic and we'll have Lumina ready for a live demo within 48 hours.